Handmade Artisan Jewelry

Terms & Conditions

Welcome to Sí.Sí Design!

Sí.Sí Design creates handmade, artisan jewelry. We are located in Los Angeles, California.

This Site is owned and operated by Sí.Sí Design. If you would like to contact us about anything contained on the Site then please contact us by email at [email protected]

These Terms and Conditions govern the contents and use of the Sí.Sí Design website (the “Site) and set out the terms and conditions on which we supply the Products available on the Site, and deal with the orders you make, as accepted by us, for Products (each an “Order”). Please read these Terms and Conditions carefully before using the Site and before ordering any Products via the Site. By using the Site and/or ordering any of the Products you signify that you have read, understand and agree to be bound by these Terms and Conditions. You can print a copy of them by clicking on the print icon on your browser.

Please note that we may modify these Terms and Conditions and thus you should review them periodically.

Accessing and using the Site

You agree to comply with all reasonable instructions that we may give you from time to time regarding use of the Site.

Site access

While we do our best to ensure that the Site is normally available 24 hours a day, we shall not be liable if for any reason the Site is unavailable at any time or for any period. Access to the Site may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

Placing an Order

To place an Order you will need to follow the Order procedure set out on the Site.

All Orders are subject to acceptance, by means of an Order Confirmation, by us and we are entitled to refuse any Order placed by you. The Order Confirmation will contain details of your Order, the Price and may contain an estimate of the delivery time for the Order. As long as we receive full payment, once we have sent your Order Confirmation we will start to process your Order. An Order cannot be cancelled. If we are unable to fulfill an Order after accepting payment we may refund your money and cancel the contract which relates to the Product(s) in question.

Any times or dates stated for delivery are estimates only. We will make reasonable efforts to deliver Products within the time specified, but we do not accept liability for any failure to deliver within that time.

You undertake that all details you provide to us for the purpose of purchasing Products via the Site will be correct.

Price, Payment and Currencies

While we do our best to make sure all prices displayed on our Site are accurate, we reserve to right to make changes and/or revisions to prices at any time. Furthermore, Sí.Sí Design shall have the right to refuse or cancel any orders placed for products and/or services listed at an incorrect price, rebate or refund, or containing any other incorrect information or typographical errors. Sí.Sí Design shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Sí.Sí Design shall immediately issue a credit to your credit card account in the amount of the charge.

Sales Tax will be charged on the final value of your Order if it is to be delivered to an address in the State of California. Such Sales Tax will be charged at the current rate in force in that state. All prices listed on this Site are in USD currency.

Payment must be made by PayPal at the time of placing an Order which is accepted by us. You will be required to submit your payment details to PayPal and may also be required to accept additional terms and conditions in relation to the use of that service. We cannot accept, and hereby exclude to the fullest extent permitted by applicable law, any liability arising out of or in connection with your use of PayPal.

You undertake that all of the details which you provide to us for the purposes of your Order and its delivery will be correct and that the chosen method of payment is your property and that sufficient funds or credit facilities are available to cover the full cost of the Order. We reserve the right to obtain your PayPal details before accepting the Order.


The place for the delivery of your Products will be as shown on your Order and the normal method of delivery shall be regular, ground shipping.

We will do our best to process your Order and manufacture your Product within the time period stated for each item. However manufacturing times may vary and any times quoted for the delivery of goods are indicative only. Time for delivery shall not be of the essence of these Terms and Conditions and we will not be liable for any loss or expenses which you may sustain as a result of any delay in the delivery of your Order.

A signature (or similar) for a delivery will constitute conclusive evidence that you have received your Order. If you can see any sign of damage to the exterior of the envelope or parcel containing a Product, please include a reference to the damage when signing for the delivery.

We reserve the right to make delivery of your Order by installments.

If you wrongfully fail to take delivery of the Order then we shall be under no obligation to refund the price. If delivery is refused or returned due to a defective address, you will be charged a re-delivery fee.

Complaints or claims must be notified to us within 14 days of receipt of Products, or in the case of non-delivery, in a reasonable time after the Products were expected to arrive.

Risk and Property

Risk of damage or loss to a Product and the related Order will pass to you upon delivery to the address you specified in your Order. Notwithstanding delivery and passing of the risk in the Order, property in the Order will not pass from us to you until we have received full payment of the Price and all other sums which are due, owing or payable by you to us in respect of the Order or any other Order between you and us.

Returns & Exchanges

A happy customer is our primary goal! Sí.Sí Design will gladly issue a store credit or exchange for unworn, undamaged merchandise returned within a 14-day period from the date you received your order.

All Sale Merchandise is FINAL and non-returnable.

Please allow seven business days to process your request and refund. Exchanges will be re-shipped to customers free of charge, ground service. Any additional returns/exchanges will be shipped in either direction at specified shipping rates.

All exchanges must include a copy of the original invoice and a brief explanation regarding the reason of your return in order to serve you in the best way possible.

Sí.Sí Design will not be accountable for any return that is lost, stolen, or mishandled by your shipping provider. Please make sure you insure the package and get a tracking number. Once we receive the package, we will confirm via e-mail.

Sí.Sí Design reserves the right to refuse returned goods at our discretion.

Please note that, except in respect of defective Products, nothing in these Terms and Conditions shall give you any right of cancellation for Stickygrams, which, by their nature, have been made to your specification and are clearly personalised.

You must return any Product to us in its original packaging (which you should retain for this purpose).

Nothing in this clause affects your statutory rights.

Links and Third Party Websites

This Site contains links to websites operated by third parties that are not under our control (including PayPal) and are provided to you for your convenience only. We make no warranties or representations whatsoever about any such websites which you may access through this Site or any services that they may provide. You agree that we are not liable in any way in relation to any transactions, dealings or arrangements (including without limitation buying any products or services) you carry out on any third party site.


We warrant to you that any Product purchased from us via the Site will be of satisfactory quality and reasonably fit for the purposes for which products of the same kind are commonly supplied. To the fullest extent permissible under applicable law, we disclaim all other conditions, representations, statements and warranties, either express or implied (whether by common law, custom, statute or otherwise).

While we to our best to ensure that the information contained on the Site (“Site Content) is correct and error-free, please note that we may make changes to the Site Content, or to any products, prices or fees described in it, at any time without notice.

We do not warrant that the Site, any Site Content and any function of the Site will be uninterrupted or error-free.

We shall have no liability to you other than for direct loss or damage, whether in contract, tort (including negligence, breach of statutory duty or other tort) or otherwise, and whether caused by our act or omission or that of our agents, directors, officers, shareholders, employees and subcontractors. Our aggregate liability in respect of during any individual Order shall be limited to the amount of the price for that Product paid by you to us.

We, our agents, directors, officers, shareholders, employees and subcontractors will not be liable to you or anyone else, whether in contract, tort (including negligence, breach of statutory duty or other tort) or otherwise (a) for any loss of revenue, data, business, anticipated savings, profits, opportunity, goodwill or reputation, or for any business interruption; or (b) for any indirect, special or consequential loss damage, costs or other claims, howsoever caused or arising.

Nothing in these Terms and Conditions shall exclude or limit our liability for:

  • death or personal injury caused by our negligence; or
  • any loss suffered by you as a result of your reliance on any fraudulent misrepresentation made by us to you; or
  • any liability which cannot be excluded or limited under applicable law.

We shall not be liable for any loss, damage, costs or expenses (including loss of profit) arising directly or indirectly from any failure or delay in performing any obligation under these Terms and Conditions by reason of any event or circumstance outside our reasonable control, including, but not limited to, any strikes, industrial action, failure of power supplies or equipment, government action or Act of God.


You agree to indemnify us against all liabilities, claims and expenses that may arise out of or in connection with any breach by you of these Terms and Conditions or through your Sí.Sí Design Account.


We may remove the Site or cease the provision of any of the services available through the Site at any time in our sole discretion for any reason whatsoever.

We may terminate your access to the Site for any reason in our sole discretion at any time with or without notice, but without affecting your then-current Orders.

Data Protection and Privacy

We will only use any personal information that we may collect about you in accordance with our Privacy Policy. This policy forms an essential part of these Terms and Conditions and it is important that you read it. By accepting these Terms and Conditions you also accept and consent to our Privacy Policy.

Governing Law

These Terms and Conditions, and each Order, are governed by the laws of the state of California.